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How Fraud Prevention Fits Into the Patron Experience

July 25, 2026

Fraud prevention is often treated as a back-office responsibility.

It is usually associated with transaction reviews, identity verification, compliance reporting, internal controls, and regulatory requirements. While those functions are important, fraud prevention also affects ...

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When Is It Time to Replace Legacy Systems?

Casino technology does not usually become outdated overnight. A system that once worked well may continue doing its job for years because employees know how to use it, processes have been built around it, …

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The Hidden Costs of Manual Casino Cage Operations

Manual processes can become part of everyday casino operations so gradually they are easy to overlook. A cashier counts cash, a transaction is recorded, information is entered into another system, supporting documentation is completed, …

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Passport Technology Names Chad Boynak as CEO 

LAS VEGAS, October 30, 2025 – Passport Technology (“Passport”), a global leader in innovative payment technology, process automation, and customer engagement for the gaming industry, is pleased to announce the appointment of Chad Boynak …

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