Testimonials
Robert Scraper
Slot Director – Indigo Sky Casino & Outpost Casino Properties
I mean we knew we needed this pre-COVID. That’s how long we’ve been looking for it. We spent many years looking for a product, and just happened to run across Passport at G2E, and started talking to them. We’ve been working with Passport probably close to three or four years now, and during that time, throughout the entire process, they’ve been understanding, they’ve been patient, they’ve always stayed in contact with us, so it’s been really nice working with them, both past and present. Their understanding of what we were going through the time was amazing, and I appreciate that very much. But when it came to installation, they sent out a wonderful, wonderful team. I can’t stress that enough. These guys were just amazing people. Left an impression with everybody, everybody still remembers, and every single one of them they still ask how they’re doing, some of them still stay in contact with them. Throughout that installation process, they were always in good spirits, they were always positive, they were always working a lot of hours. Post-install, they always stay in contact with my managers and occasionally check in with me, which is exactly what we like. Always asking how we’re doing. Always having those brainstorm sessions with the managers on what can we do better, how can we do it. So everything just really favorable and really wonderful with them. It’s been a wonderful balance of you know just Independence in our part, innovation on their part, and working together to just creating an experience that really makes our guest happens, so we really enjoy working with them quite a bit.
I mean we knew we needed this pre-COVID. That’s how long we’ve been looking for it. We spent many years looking for a product, and just happened to run across Passport at G2E, and started talking to them. We’ve been working with Passport probably close to three or four years now, and during that time, throughout the entire process, they’ve been understanding, they’ve been patient, they’ve always stayed in contact with us, so it’s been really nice working with them, both past and present. Their understanding of what we were going through the time was amazing, and I appreciate that very much. But when it came to installation, they sent out a wonderful, wonderful team. I can’t stress that enough. These guys were just amazing people. Left an impression with everybody, everybody still remembers, and every single one of them they still ask how they’re doing, some of them still stay in contact with them. Throughout that installation process, they were always in good spirits, they were always positive, they were always working a lot of hours. Post-install, they always stay in contact with my managers and occasionally check in with me, which is exactly what we like. Always asking how we’re doing. Always having those brainstorm sessions with the managers on what can we do better, how can we do it. So everything just really favorable and really wonderful with them. It’s been a wonderful balance of you know just Independence in our part, innovation on their part, and working together to just creating an experience that really makes our guest happens, so we really enjoy working with them quite a bit.
Robert S., Slot Director – Indigo Sky Casino & Outpost Casino Properties
Passport Technology is a standout leader in the FinTech space. Having worked with them for many years, I can attest that their innovation is matched only by their incredible support team. They don’t just solve problems; they build partnerships.
In an industry defined by rigid regulations varying by state and local governance, and diverse property needs, Passport excels at listening to the customer and providing tailored solutions. If you are looking for a FinTech provider that values your properties individual needs, Passport Technology should be one of the first companies that you look to for a custom based FinTech solution.
We recently purchased three Lush Loyalty Kiosks and two Globe card printers from Passport Technology, and the experience exceeded my expectations. Their team truly makes a difference, from initial kickoff through the final implementation, the process was smooth and well-coordinated. The staff is professional and communication was exceptional. It has been a pleasure working with Passport Technology.
I had an excellent experience with Passport. Their communication is consistently prompt and clear, whether over email or during on‑site visits. It’s reassuring to know we can rely on their quick response times and dependable support whenever we need it.
We’ve had a great experience working with Passport Technology. Their team has been reliable, professional, and quick to help whenever our staff or patrons need assistance. Any technical issues that come up are dealt with promptly, which helps keep downtime to a minimum and operations running smoothly. From ATM installations to ongoing maintenance, everything has gone smoothly and been easy to work through. We appreciate their customer service, quick responses, and dependable support.
River Cree Resort and Casino has partnered with Passport Technology since 2014. More than a vendor, Passport is a true partner providing reliable, state-of-the-art products and top-level support. Beyond the technology, their team consistently makes us feel valued through genuine, high-quality interactions. We appreciate their modern solutions and the dedicated people behind them.
We have had the pleasure of working with Passport for nearly 20 years. Their staff and management is consistently professional, knowledgeable, and responsive, and their products have always proven to be reliable and high quality. It has been a pleasure doing business with a company we know we can trust, and we look forward to continuing our partnership for many years to come.