Contact Passport

Product Documentation

Visit the Knowledge Base portal to find the latest tips, videos, documentation, and articles about our products.


E-mail Support

For service and support on all software and hardware solutions, send an email and a ticket will automatically be created.


Create a ticket

To create a new ticket or track the status of an existing ticket, please visit the support portal



Join a Support Session


Our support team may ask for a remote session to diagnose and resolve issues. Please paste the session ID provided by support into the box and click Connect.