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How Fraud Prevention Fits Into the Patron Experience

July 25, 2026

Fraud prevention is often treated as a back-office responsibility.

It is usually associated with transaction reviews, identity verification, compliance reporting, internal controls, and regulatory requirements. While those functions are important, fraud prevention also affects ...

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How Automation Improves Casino Labor Efficiency

Modern casinos face a growing challenge that touches every department on the floor. Guest expectations are higher than ever. Compliance requirements continue to expand. And labor costs remain one of the largest operating expenses. …

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Passport Technology Names Chad Boynak as CEO 

LAS VEGAS, October 30, 2025 – Passport Technology (“Passport”), a global leader in innovative payment technology, process automation, and customer engagement for the gaming industry, is pleased to announce the appointment of Chad Boynak …

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The Psychology of Casino Loyalty Programs

Loyalty in gaming has evolved far beyond punch cards and points. Today, it’s about connection, emotion, and psychology. Players don’t just want rewards, they want recognition. They want to feel seen, valued, and part …

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Legacy Processing Systems Are Putting You at Risk

Casino operations run on speed, accuracy, and control. But when transaction processing is handled by outdated systems, even the strongest teams can be limited by slow performance, compliance gaps, and unreliable reporting. Legacy infrastructure …

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